Work
Three businesses, one ringing phone
A clinic, a contractor, a piercing studio. Different industries, the same problem: people were phoning to ask things a website should have answered. Each of these projects put the answers where customers could find them.

Medical clinic
Patients phoned constantly to ask the same things — conditions treated, insurance accepted, practice basics.
Noticeably fewer calls asking the same repeat questions.

Interlock and hardscaping contractor
No website, no profiles — and a referral service taking 50% of the profit on every job it sent.
A presence customers find on their own, with no middleman to pay.

Piercing and body art studio
Constant aftercare and price questions by call and message — many of them just to haggle.
Far fewer aftercare calls, and prices that filtered out the hagglers.
Tell us what you're trying to get done.We'll tell you what it takes.
