Websites · Software · Automation
More work coming in.Less work keeping up.
Websites that answer what your customers keep phoning to ask, and software that takes the repeat work off your desk. Built for small businesses across Canada and the US.
Recent clients
Catherine Marks, MD
IPL
Packdounes
What we build
Where businesses usually start
Four common starting points — all eight services live under Services.
What it's for
What a build is actually worth
Six things a website or a piece of software does for a business. Most projects start with one of them and quietly pick up the rest.
The same five questions, answered once
Hours, prices, service area, what you treat, how to book. Published once, answered forever, without anyone picking up the phone.
Findable at eleven at night
Search, maps and a site that looks like a real business — working the hours you do not, for the customer deciding right now.
The enquiry arrives complete
Booking, quoting and checkout that take the order directly, with the details you need to reply usefully, and no middleman's cut.
The job that repeats, off someone's desk
Scheduling, invoicing, stock counts, the weekly re-typing. The work a person redoes by hand, handed to software instead.
You can see where the work comes from
Which pages bring the calls, which quotes get accepted, where the week actually goes — measured, rather than guessed at.
Twice the work, not twice the admin
Growing should not mean a second person answering the same calls and re-typing the same numbers. The system takes the volume.
How we work
No surprises, at any stage
Understand
We start with how your business gets work — not with a template.
Scope and price
You get a written scope and a fixed price before anything is built.
Build in stages
The work ships in stages you can see, not one big reveal.
Test and hand over
We test it, document it, and hand over everything you own.
Featured work
Built for businesses like yours
Why Latchford
The boring promises, kept
Fixed price, agreed before we start
Written scope, so you know what you are getting
You own everything — code, domain, accounts
We are here after launch, not just until it ships
Tell us what you're trying to get done.We'll tell you what it takes.