Integrations
Your tools, on speaking terms.
The CRM, the accounting package, the booking system — connected so data moves on its own, and the same customer never gets typed in twice.
What we build
Connections that hold
Connecting CRM, accounting, booking and payment tools
Syncing data between systems that don't talk
Custom middleware where no off-the-shelf connector exists
Webhook and event pipelines
One-off data migrations — done once, done right
Industries
Who we build these for
Every industry buys good tools. Few of them arrive talking to each other.
Our approach
The worst pair goes first
Integration projects go wrong when someone tries to connect everything to everything. We start smaller: which piece of data gets re-typed most, and which two systems disagree most often. That pair goes first.
And we decide, in writing, which system is the source of truth for each kind of record — because syncing two systems that both think they're right is how data goes bad quietly.
What you get back is time and a straight answer. Nobody re-enters the same customer in three places, and when you ask how the month went there's one number to look at rather than three that disagree.
How we build
Understand first, build second
Map the tools
What you run, what each system holds, and where the same thing gets typed twice.
Scope and price
A written scope and a fixed price, agreed before anything is built.
Build in stages
One connection at a time, watched in production before the next one starts.
Test and hand over
Every connection logged and monitored, with credentials in your accounts.
We use AI to move faster. We review everything it writes, and we test for the vulnerabilities it introduces.
See the full processHow we'd approach it
A worked example
No integration case study to show yet — so here's the thinking, in the open.
The same customer exists in three places: the booking system, the invoicing software, and a spreadsheet of contacts. All three were typed in by hand, on different days, by different people — and no two of them agree on her phone number.
We'd pick the system of record first — one place a customer gets created, full stop. Then a sync that pushes changes outward, so an update in one place lands in the other two, with a log of what changed and when.
The existing records would get a one-off reconciliation: match, merge, and flag the conflicts a human should settle. From then on, typing a customer in twice wouldn't just be unnecessary — there'd be nowhere to do it.
A worked example, not a case study — we haven't built this one for a client. It's how we'd untangle yours.
Why Latchford
Four promises, in writing
Fixed price, agreed before we start
Written scope, so you know what you're getting
You own everything — code, domain, and accounts
We're here after launch, not just until it ships
Tell us what you're trying to get done.We'll tell you what it takes.